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Toobah Naturals • Policy & Legal

Privacy Policy

Welcome to Toobah Naturals. We are a curated hobby shop for collectors of the natural world, specializing in crystals, minerals, geodes, seashells, semi-precious gemstones, and unique vintage curiosities. Your trust is as valuable to us as the items we sell. By using our website, you agree to the practices described here.

Policy Details
Last updated:
1. Introduction

This policy explains how we collect, use, and protect your personal information when you visit our shop. By using our website, you agree to the practices described here.

2. The Information We Collect
  • Identity & Contact Data: Name, email, phone number, and shipping/billing addresses.
  • Transaction Data: Details about payments and the specific curiosities you've purchased. Payment processing is handled securely by third-party providers; we do not store raw credit card data.
  • Engagement Data: Your wishlist, browsing preferences, and any correspondence with our team.
  • Technical Data: IP address, browser type, and cookies used to improve site performance and remember your preferences.
3. How We Use Your Data
  • Fulfill and ship your orders.
  • Provide updates on your delivery.
  • Tailor our shop to your interests (e.g., notifying you of new mineral specimens or vintage finds).
  • Maintain a secure, fraud-free shopping environment.
4. Unique Nature of Our Collection (Disclaimer)
  • Natural Variation: Crystals, minerals, and organic specimens are products of nature. Variations in color, size, texture, and internal inclusions are expected and celebrate the item's authenticity.
  • Vintage & Antique Character: Older pieces may show signs of age, which add to their historical value.
  • Educational Purpose Only: Any information regarding the metaphysical properties or historical significance of items is provided for hobbyist interest and educational purposes. It does not constitute scientific, medical, or professional advice.
5. Information Sharing & Security
  • Service Providers: We share data only with essential partners such as secure payment gateways and shipping carriers (e.g., FedEx, DHL, UPS).
  • Legal Compliance: Data may be disclosed only if required by law or to protect our shop against fraudulent activity.
We do not sell or rent your personal data. We employ industry-standard security measures to keep your information safe.
6. Your Rights & Choices
  • Request a copy of the data we hold about you.
  • Correct inaccurate information.
  • Request the deletion of your personal data.
  • Opt-out of marketing emails at any time via the "unsubscribe" link.
7. Global Shipping & Data

We welcome collectors from around the globe. If you are ordering internationally, please be aware that your data may be processed in a country other than your own, protected by standard data protection safeguards.

8. Data Retention & Children's Privacy
  • Retention: We keep your data only as long as necessary for tax, legal, and customer service purposes.
  • Minors: Our store is designed for adult collectors and hobbyists. We do not knowingly collect information from children under 13.
9. Contact Us

For questions regarding your privacy or our collection, please reach out to us through any of the channels below.

UAE
+971 52 170 1751

India
+91 9048 4000 40

We're happy to help clarify any concerns about your data or our practices.